Privacy policy
Effective Date: 15/05/2025
At Vantigo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit or make a purchase from www.vantigobd.com.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Card details or payment method information (handled securely via third-party payment gateways).
- Technical Data: IP address, browser type, operating system, device type, and browsing behavior through cookies or analytics tools.
- Order History: Past purchases and preferences for better service and support.
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your orders
- Provide customer service and support
- Improve our website experience and product offerings
- Send transactional emails, promotions, and updates (only if you’ve opted in)
- Prevent fraudulent transactions and ensure website security
3. Data Protection
Your information is stored securely, and we take reasonable precautions to protect it against unauthorized access, disclosure, or alteration. All sensitive payment data is encrypted and handled via secure third-party payment services.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., payment gateways, delivery partners) strictly for order processing
- Legal authorities if required by law or to protect our rights or property
5. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
- Understand user behavior and improve site functionality
- Remember your preferences and login details
- Show you relevant products or marketing messages
You can modify your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails at any time
- Request a copy of the data we store about you
For any such requests, please contact us at support@vantigo.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns regarding this policy, please reach out to:
📧 support@vantigo.com
📞01919-421509
📍 Hazaribag, Dhaka – 1209
By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.
